Right of cancellation

Private customers have the right of cancellation according to the following instructions.

Cancellation policy

Right of cancellation

You have the right to cancel this agreement within a period of 14 days without giving reasons.

The period for cancellation shall be 14 days from the date of conclusion of the contract. In order to exercise your right of cancellation, you must inform us (PREMIUM LYRICS, Mr. Christian Krauss, Bahnhofstr. 7, 24214 Neuwittenbek, phone: (+49) 4346 92 92 7 92, email: support@premiumlyrics.com) by means of a clear statement (e.g. a letter or e-mail) of your decision to cancel this contract. You can use the enclosed sample cancellation form, but this is not required.

In order to meet the cancellation notice period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation notice period.

Consequences of cancellation

If you cancel this agreement, we will pay you all payments we have received from you, including delivery costs (except for any additional costs where you have chosen a different type of delivery than the most favorable standard delivery offered by us) within a period of 14 days from the date on which the notice of cancellation of this contract has been received by us. For such repayment, we will use the same means of payment as you have used in the original transaction, unless you have expressly agreed otherwise; in no circumstances will you be charged fees for this repayment.

If you have requested that the services should commence during the cancellation notice period, you shall pay us a reasonable amount equal to the proportion of the services already provided up to the point in time you exercised the right of cancellation with respect to this contract compared to the total scope of services provided for in the contract.

- End of cancellation policy -

Special instructions for the early extinguishment of the right of cancellation
Your right of cancellation expires prematurely if we have performed the service completely or have started performing the service only after you have given your express consent to and confirmed your knowledge that you will lose your right of cancellation by us.

Sample cancellation form: Download sample cancellation form